Leadership

Adopting a Leadership Mindset

Adopting a Leadership Mindset

The leadership mindset – from mere manager to liberated leader Why should you change your leadership mindset? There are some scary statistics about staff who are being disengaged by managers. Many managers were great at their job and therefore promoted by senior managers who thought they would be successful leading a team. They also thought […]

Presentation Skills

Presentation skills

Presentation skills

What can you learn about presentation skills from delegate feedback? In this series on presentation skills we’ve previously looked at the benefits of giving presentations, overcoming the barriers, effective preparation and different presentation styles. Preparing and rehearsing the delivery of your presentation is essential. It’s also important to think about things from the perspective of […]

Customer Service

The value of customer service

The value of customer service

Customer service is an essential ingredient for a successful business Customer service is something which impacts strongly on all of us, whether as business people or customers. It is the level of customer service which dictates whether we come back to buy more or vow never to return. Let me give an example. Recently my […]

Coaching

Negative self talk

Negative self talk

How to manage negative self talk with positive regard Recently I was having a conversation with a fellow coach, Nicky Cowling, about how she’s getting on with her running. Nicky started running to keep up with the fitness levels of her husband and teenage daughters and found that her negative self talk was perhaps the most challenging aspect […]

How to be Happy

How to be happy

How to be happy

Happiness – how to be happy Our new theme looks at ways to be happy. I was going to call it ‘Stress Management’ or something similar, but something about the term assumes that stress is obligatory. The mere mention of it makes me feel more tense! So I’d prefer to come at the subject from […]

Networking

Informal networking

Informal networking

Do you get more work from traditional or informal networking? I have recently realised something odd about networking.  I have never met a single person who admits to enjoying it or being good at it! It seems as though it is regarded as something of a black art, which we are all eager to distance […]

Other Recent Posts

Presentation style

Presentation style

How do you make sure your presentation style is up to the mark? In the previous posts in this series we looked at the benefits of giving presentations, some of the barriers to doing so, the importance of good preparation and how environment, objective and structure all need to be considered. Now we look at […]

Stop Procrastinating – 6 Actions to Take Now!

Stop Procrastinating – 6 Actions to Take Now!

How to stop procrastinating We all occasionally put things off that we don’t particularly like doing.  Sometimes it becomes a habit that prevents us being productive. So how do you stop procrastinating and get your stuff done? It might be your thing to get lost in social media as a distraction from the main task you need to face. […]

Procrastination

Procrastination

Procrastination – what are the causes? A while ago one of our regular readers, Bev Wright, suggested I write about procrastination  for the blog. Thanks, Bev, I appreciate the thought, and I’d have got round to it sooner, but you know how it is! So what’s the deal about procrastination? We all do it – put something off which […]

Effective presentation – what do you want to achieve?

Effective presentation – what do you want to achieve?

Make sure you deliver an effective presentation Presentations can take up valuable time and resources so it’s important to make sure there are benefits for both you and your audience. You want to deliver an effective presentation, don’t you? If you’re asked to prepare and deliver a presentation, always check that there is a clear objective. […]