Leadership

Skillful leader or mere manager?

Skillful leader or mere manager?

Have you got what it takes to be a skillful leader? A lot has been written about the role of a manager and how it differs from leadership. So do you think you are a skillful leader or a mere manager? The term management is used to describe people responsible for the work and performance […]

Presentation Skills

Effective presentation – what do you want to achieve?

Effective presentation – what do you want to achieve?

Make sure you deliver an effective presentation Presentations can take up valuable time and resources so it’s important to make sure there are benefits for both you and your audience. You want to deliver an effective presentation, don’t you? If you’re asked to prepare and deliver a presentation, always check that there is a clear objective. […]

Customer Service

The value of customer service

The value of customer service

Customer service is an essential ingredient for a successful business Customer service is something which impacts strongly on all of us, whether as business people or customers. It is the level of customer service which dictates whether we come back to buy more or vow never to return. Let me give an example. Recently my […]

Coaching

Negative self talk

Negative self talk

How to manage negative self talk with positive regard Recently I was having a conversation with a fellow coach, Nicky Cowling, about how she’s getting on with her running. Nicky started running to keep up with the fitness levels of her husband and teenage daughters and found that her negative self talk was perhaps the most challenging aspect […]

How to be Happy

How to be happy

How to be happy

Happiness – how to be happy Our new theme looks at ways to be happy. I was going to call it ‘Stress Management’ or something similar, but something about the term assumes that stress is obligatory. The mere mention of it makes me feel more tense! So I’d prefer to come at the subject from […]

Networking

Informal networking

Informal networking

Do you get more work from traditional or informal networking? I have recently realised something odd about networking.  I have never met a single person who admits to enjoying it or being good at it! It seems as though it is regarded as something of a black art, which we are all eager to distance […]

Other Recent Posts

Procrastination

Procrastination

Procrastination – what are the causes? A while ago one of our regular readers, Bev Wright, suggested I write about procrastination  for the blog. Thanks, Bev, I appreciate the thought, and I’d have got round to it sooner, but you know how it is! So what’s the deal about procrastination? We all do it – put something off which […]

How to put a presentation together

How to put a presentation together

Four tips on how to put a presentation together In the previous blog post on successful presentations we looked at the benefits of giving presentations, the barriers to doing it, and started to look at preparation. This post looks at how to put a presentation together so that your preparation prepares you for success. Remember the six […]

Insights Discovery profiles

Insights Discovery profiles

Coaching with Insights Discovery profiles I often use Insights Discovery profiles before starting a course of coaching with a client. In my experience Insights Discovery profiles have the most impact on my clients. The client answers an online questionnaire about their preferred behaviour styles and their responses generate a report. This 20 page report outlines their strengths, areas for improvement, blind spots, […]

Leadership book – Insights into Liberating Leadership

Leadership book – Insights into Liberating Leadership

A number 1 bestselling Amazon leadership book Two of the main training and coaching models I use are Insights Discovery® and Liberating Leadership. Both are powerful programmes that transform the lives of my clients. They do not just build business and life skills, they often create a fundamental shift of mindset that uncovers a more […]