Leadership

Leadership book – Insights into Liberating Leadership

Leadership book – Insights into Liberating Leadership

A number 1 bestselling Amazon leadership book Two of the main training and coaching models I use are Insights Discovery® and Liberating Leadership. Both are powerful programmes that transform the lives of my clients. They do not just build business and life skills, they often create a fundamental shift of mindset that uncovers a more […]

Time Management

7 top time saving email tips

7 top time saving email tips

Time management – time saving email tips Recently  I have been prioritising my top five tasks each day and it works! Rather than looking at a whole weeks ‘to do’ list, I find I can focus on the 5 most important tasks and be more productive. Lately I have been trying to limit the e-mails […]

Customer Service

The value of customer service

The value of customer service

Customer service is an essential ingredient for a successful business Customer service is something which impacts strongly on all of us, whether as business people or customers. It is the level of customer service which dictates whether we come back to buy more or vow never to return. Let me give an example. Recently my […]

Coaching

Telesales coaching – Asking good questions with TED

Telesales coaching – Asking good questions with TED

Improving questioning skills with Telesales coaching I have been doing some telesales coaching recently, with some very positive results. Coaching improves skills, changes behaviours and deals with negative beliefs. After a telesales coaching intervention appointments and leads can typically increase by between 100 and 300%. Perhaps the most important skill in selling, and many other […]

How to be Happy

How to be happy

How to be happy

Happiness – how to be happy Our new theme looks at ways to be happy. I was going to call it ‘Stress Management’ or something similar, but something about the term assumes that stress is obligatory. The mere mention of it makes me feel more tense! So I’d prefer to come at the subject from […]

Networking

Informal networking

Informal networking

Do you get more work from traditional or informal networking? I have recently realised something odd about networking.  I have never met a single person who admits to enjoying it or being good at it! It seems as though it is regarded as something of a black art, which we are all eager to distance […]

Other Recent Posts

How to put a presentation together

How to put a presentation together

Four tips on how to put a presentation together In the previous blog post on successful presentations we looked at the benefits of giving presentations, the barriers to doing it, and started to look at preparation. This post looks at how to put a presentation together so that your preparation prepares you for success. Remember the six […]

Insights Discovery profiles

Insights Discovery profiles

Coaching with Insights Discovery profiles I often use Insights Discovery profiles before starting a course of coaching with a client. In my experience Insights Discovery profiles have the most impact on my clients. The client answers an online questionnaire about their preferred behaviour styles and their responses generate a report. This 20 page report outlines their strengths, areas for improvement, blind spots, […]

Leading and developing high performance

Leading and developing high performance

The art of leading and developing high performance I am always interested in developing my skills and adding new tools to my box. Recently I have been accredited to deliver a programme called Liberating Leadership. This a management development programme which has brought together many personal effectiveness concepts I teach into one holistic whole! Liberating […]

Successful presentations

Successful presentations

Giving successful presentations Successful presentations don’t just happen. They need lots of preparation, specific skills and the right state of mind. It is said that people fear presentations more than they do death! Have you given presentations before? What was it like? Do you find giving presentations difficult? The objective of this article is to […]