Setting Goals

Goal setting strategies, tips & techniques that get results

Goal setting strategies, tips & techniques that get results

Effective Goal Setting Strategies To Make A Difference In Your Business, Career & Personal Life When discussing goal setting strategies a question comes to mind. Is goal setting an art or a science? We would argue it is both. To set meaningful and inspirational goals for yourself and your employees is a creative process. You […]

Time Management

The most important time management tip

The most important time management tip

This single time management tip was worth $25,000! This month I’d like to tell you a famous story about the use of time. The details vary but the basics of this time management tip are the same wherever you read it. In America in the 1930’s, Charles Schwab, the head of Bethlehem Steel, the country’s […]

Customer Service

The value of customer service

The value of customer service

Customer service is an essential ingredient for a successful business Customer service is something which impacts strongly on all of us, whether as business people or customers. It is the level of customer service which dictates whether we come back to buy more or vow never to return. Let me give an example. Recently my […]

Coaching

Telesales coaching – Asking good questions with TED

Telesales coaching – Asking good questions with TED

Improving questioning skills with Telesales coaching I have been doing some telesales coaching recently, with some very positive results. Coaching improves skills, changes behaviours and deals with negative beliefs. After a telesales coaching intervention appointments and leads can typically increase by between 100 and 300%. Perhaps the most important skill in selling, and many other […]

How to be Happy

How to be happy

How to be happy

Happiness – how to be happy   Our new theme looks at ways to be happy. I was going to call it ‘Stress Management’ or something similar, but something about the term assumes that stress is obligatory. The mere mention of it makes me feel more tense! So I’d prefer to come at the subject […]

Networking

Informal networking

Informal networking

Do you get more work from traditional or informal networking? I have recently realised something odd about networking.  I have never met a single person who admits to enjoying it or being good at it! It seems as though it is regarded as something of a black art, which we are all eager to distance […]

Other Recent Posts

Leading and developing high performance

Leading and developing high performance

The art of leading and developing high performance I am always interested in developing my skills and adding new tools to my box. Recently I have been accredited to deliver a programme called Liberating Leadership. This a management development programme which has brought together many personal effectiveness concepts I teach into one holistic whole! Liberating […]

Successful presentations

Successful presentations

Giving successful presentations Successful presentations don’t just happen. They need lots of preparation, specific skills and the right state of mind. It is said that people fear presentations more than they do death! Have you given presentations before? What was it like? Do you find giving presentations difficult? The objective of this article is to […]

Selling effectively with the Insights sales process

Selling effectively with the Insights sales process

Insights into the sales process Do your sales people follow a defined sales process. Or do they just leave it to chance? Have you ever dealt with a client or company you couldn’t seem to connect with? One where you tried everything you could think of, but still made little progress and fewer sales? It’s […]

Goal setting techniques that really work

Goal setting techniques that really work

One of the most powerful goal setting techniques comes from NLP Of all the goal setting techniques we have used, Well Formed Outcomes has been the one we have returned to again and again with our clients. It is an extremely helpful way of getting yourself clear on what you really want. Most people think […]